Are the containers microwave & dishwasher safe?
Yes, they are, 100%.
Last updated: November 14, 2019 14:46
What are the containers made of?
Tritan is a BPA-free plastic — it is not manufactured with bisphenol A (BPA) or other bisphenol compounds, such as bisphenol S (BPS). Tritan is impact-resistant — products can be used without fear of shattering. Tritan is tough — extending the useful life of water bottles and food containers, potentially reducing waste. Tritan has exceptional dishwasher durability — encouraging proper sanitation for greater plastic container safety. Tritan is much lighter than glass — making it easier to handle without the fear of breaking. Tritan has no estrogenic or androgenic activity — see the FAQs page to learn more. Tritan is GREENGUARD Indoor Air Quality Certified®.1 In addition, Eastman is a Responsible Care® company and is committed to using creativity and technical expertise to provide sustainable solutions. 2
Last updated: November 14, 2019 14:46
Choosign Mat Colors
All backers will get to choose the color of each of their FoldEat mats during the survey phase. If you have a double pack - you’ll get to choose the colors for each of the mats.
Last updated: January 10, 2020 12:48
Why don't see the closing clip, cutlery holder, or soup container in my order?
The closing clip, cutlery holder and adjustable strap are included with the mat automatically. The soup container is the Liquidor.
Last updated: February 20, 2020 08:52
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.